Star Auto Repair Foreign & Domestic, Inc. - 9830 Southwest Highway, Oak Lawn

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Reviews about Star Auto Repair Foreign & Domestic, Inc.

• Diana Bagley
  ★ ★ ★ ★ ★
  I have been going to Star Auto for almost 4 years now and I wholeheartedly recommend them. This is a family run business and they are truly honest and caring people. I have always had excellent customer service and my cars have never run better. I've taken two foreign cars to them, my Range Rover and my Mini. Saved a lot of money too because they don't pad the bill. I trust them totally and that's saying a lot. They deserve every 5 star review on here.
• Monique Slaughter
  ★ ★ ★ ★ ★
  I've been taking my car here for years. I admit I hate going to spend money on my car but it feels good to receive great service and fair pricing.
  
  Family owned business and you can feel the love.
  
  Thanks Ronny and crew!!!!
• Cory Welch
  ★ ☆ ☆ ☆ ☆
  I was referred to this place from people who are loyal customers, but after my experience they will no longer patronize this place. My truck has an aftermarket warranty and needed to have the Hub bearings replaced on the front driver side, I had it diagnosed elsewhere but they were quoting me 2-3 weeks turnaround time because they had so much work. I walked in and spoke to a tall slim guy who was on the phone on hold. He mistook me for another customer and almost gave me the keys to that persons' car. After I refused the the keys, a driver from W&W salvage yard came in with a part that they'd request, he had this guy waiting around for 15-20 minutes and then told him that the person it was intended for had left, the W&W driver was extremely upset about this and I can understand why. Finally I was given a chance to explain what I needed, I just wanted to know what the turn around time was and if they worked with aftermarket warranty companies. He told me yes he did but he would have to see the car in order to determine if they deal with the company I have. This left me perplexed as I was unclear why you would have to see the truck in order to determine if you deal with the company and I have all of the information to the company, the warranty itself and a description of what it covers. He wanted me pay for an additional diagnostic fee for them to look at it even after i explained it was diagnosed. I wasn't given an opportunity to have them service my vehicle and I am glad I wasn't this review is based upon the customer service I received and the way the particular person handled himself and represented this business.

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